Services

Client Support

We provide our clients with tailored support at all stages of the customer lifecycle.

Focused on delivering an exceptional customer experience.

Our Client Support team are focused on delivering an exceptional customer experience to Technium’s clients. We provide tailored end-to-end support throughout the customer lifecycle – from onboarding to technical assistance, platform upgrades, troubleshooting and investigations.

We believe that quality client support is delivered by real humans, not chatbots. That’s why our multi-lingual team – in conjunction with our partners – are available 24/5 for our clients, whatever they need.

Members of the Technium Client Support team work collaboratively.

With our finance, software development and risk management teams, Technium delivers a seamless customer experience. During a standard day, we might help our clients with navigating our proprietary trading platform, making deposits and withdrawals, meeting their compliance obligations and verifying their identity at signup.

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Design

We support our clients with all aspects of digital branding, email communications and online marketing.

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Finance and Accounting

We manage our clients’ accounting software, prepare financial statements and ensure they meet reporting requirements.

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Software Development

We support our clients and colleagues with software solutions and tools that drive efficiency.

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Operations and Risk Management

We manage our clients’ exposure in line with their risk policy, and handle any incidents that arise.

Learn More

Client Support

We provide our clients with tailored support at all stages of the customer lifecycle.

Learn More

Design

We support our clients with all aspects of digital branding, email communications and online marketing.

Learn More

Finance and Accounting

We manage our clients’ accounting software, prepare financial statements and ensure they meet reporting requirements.

Learn More

Software Development

We support our clients and colleagues with software solutions and tools that drive efficiency.

Learn More

Operations and Risk Management

We manage our clients’ exposure in line with their risk policy, and handle any incidents that arise.

Learn More

Client Support

We provide our clients with tailored support at all stages of the customer lifecycle.

Learn More

Design

We support our clients with all aspects of digital branding, email communications and online marketing.

Learn More

Finance and Accounting

We manage our clients’ accounting software, prepare financial statements and ensure they meet reporting requirements.

Learn More

Software Development

We support our clients and colleagues with software solutions and tools that drive efficiency.

Learn More

Operations and Risk Management

We manage our clients’ exposure in line with their risk policy, and handle any incidents that arise.

Learn More

Client Support

We provide our clients with tailored support at all stages of the customer lifecycle.

Learn More

Design

We support our clients with all aspects of digital branding, email communications and online marketing.

Learn More

Finance and Accounting

We manage our clients’ accounting software, prepare financial statements and ensure they meet reporting requirements.

Learn More

Software Development

We support our clients and colleagues with software solutions and tools that drive efficiency.

Learn More

Operations and Risk Management

We manage our clients’ exposure in line with their risk policy, and handle any incidents that arise.

Learn More

Client Support

We provide our clients with tailored support at all stages of the customer lifecycle.

Learn More