Client Support

We provide our clients with tailored support at all stages of the customer lifecycle.

Focused on delivering an exceptional customer experience.

Our Client Support team are focused on delivering an exceptional customer experience to Technium’s clients. We provide tailored end-to-end support throughout the customer lifecycle – from onboarding to technical assistance, platform upgrades, troubleshooting and investigations.

We believe that quality client support is delivered by real humans, not chatbots. That’s why our multi-lingual team – in conjunction with our partners – are available 24/5 for our clients, whatever they need.

Members of the Technium Client Support team work collaboratively.

With our finance, software development and risk management teams, Technium delivers a seamless customer experience. During a standard day, we might help our clients with navigating our proprietary trading platform, making deposits and withdrawals, meeting their compliance obligations and verifying their identity at signup.


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